Privacy Policy
This Privacy Policy was last updated on June, 2022.
Pacific Payments understands that making purchases online involves your trust and that you wish to remain in control of your personal information. Retaining your trust is a responsibility that Pacific Payments takes very seriously. By disclosing your Personal Information to Pacific Payments using this Sites or over the telephone, you consent to the collection, storage and processing of your Personal Information by Pacific Payments as stated in this Privacy Policy. Any changes to the Pacific Payments Privacy Policy will be made to this page. Your continued use of this Sites will constitute your agreement to the changed Terms of using this Sites. "Personal Information" means information that relates to a living individual who can be identified from that information or from that information together with other information which is held by or is likely to be held by Pacific Payments. When you browse the Sites, Pacific Payments does not collect Personal Information about you. The only way Pacific Payments can collect any kind of personal information is if you give it to us.
The Personal Information that Pacific Payments collects from you shall be obtained, processed and transmitted in compliance with applicable data protection legislation. Since Pacific Payments servers are located in the United States, Hong Kong and Malaysia, the personal information that Pacific Payments collects from you shall be obtained, processed and transmitted in compliance with relevant US, Hong Kong and Malaysian laws respectively. Pacific Payments takes full responsibility for ensuring that proper security measures are in place to protect your information and store the information in secure databases at secure addresses to prevent unauthorised access. Pacific Payments must pass the information on to the relevant suppliers of your travel arrangements. The information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law. To ensure that your booking runs smoothly Pacific Payments needs to use information such as your name and address, credit card details, special needs, dietary requirements etc. Pacific Payments will apply appropriate security measures to protect this data. However, Pacific Payments may disclose information about you to other organisations that are hotel partners or affiliates or to organisations contracted by Pacific Payments to manage aspects of the Sites. Additionally, controls on data protection in your destination may not be as strong as in the United States, Hong Kong or Malaysia. Pacific Payments will not, however, pass any information onto any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give to Pacific Payments such as details of any disabilities, or dietary/religious requirements. If Pacific Payments cannot pass this information to the relevant accommodation and/or service providers, Pacific Payments cannot provide your booking. In making this booking, you consent to this information being passed onto the relevant persons.
You hereby give express consent to allow the incorporation of any data provided to the files of existing personal data in Pacific Payments and to the treatment of such for the purpose of management, administration, mediation and contracting of the services offered by Pacific Payments, the management of the bookings and the collection of products and services through Pacific Payments, call centres; the management of incidences; statistics; commercial publicity and other promotions by means of electronic mail, SMS, MMS or any other similar mean, and the subscription to news bulletins. You also give express consent to allow Pacific Payments to transmit your personal data for marketing purposes to selected Affiliates but only in cases where you have previously activated the option to "opt in" through the websites, authorising this transfer. In such cases, Pacific Payments shall only transfer to Pacific Payments Affiliates your adequate, relevant and not excessive personal data (name and email addresses) so you will be able to receive marketing material from Pacific Payments Affiliates related to the Affiliate's or Pacific Payments's products. In any case you have the right to revoke anytime this consent by getting in touch with Pacific Payments, and Pacific Payments will stop transmitting your information. The Affiliate will show their contact information in the marketing material and Pacific Payments has no control on the marketing material the Affiliate may send to you, therefore Pacific Payments disclaims any kind of liability that may arise from the marketing material from the Affiliate, being the Affiliate responsible for that. Pacific Payments may use the Personal Information to contact you about important changes to the Sites, new services and with details of other products and services offered by Pacific Payments or other TUI Travel PLC group companies. Where Pacific Payments collect such information, Pacific Payments makes clear the nature of the information and the purposes for which it is used. Pacific Payments does not knowingly collect Personal Information from children. Pacific Payments does not automatically subscribe users to Pacific Payments newsletter. In order to receive the newsletter you must opt to subscribe and be informed by email of news and hotel offers. On the Booking form you are able to unselect an option to receive a newsletter from Pacific Payments when making your booking. If you would like to unsubscribe from Pacific Payments newsletter at any time, you can advise us via the unsubscribe option on each newsletter. Pacific Payments may use your personal information to invite you to leave a review following your stay. The person in charge of this data is Pacific Payments, with company address at PO Box 222, Subic Bay Freeport, Philippines 2222. If you should wish to exercise rights of access, rectification, cancellation or opposition, you should proceed as follows: You can find out what Personal Information Pacific Payments holds about you by writing to Pacific Payments. Pacific Payments will acknowledge your request within ten working days. Should Pacific Payments be prevented from disclosing your Personal Information Pacific Payments will give reasons for any such refusal. If any of the Personal Information that Pacific Payments hold about you is incorrect or needs to be updated, please contact Pacific Payments at the above address. Pacific Payments may request that you provide further information and identification to enable Pacific Payments to comply with this request.
When you view the Sites, Pacific Payments may store some information on your computer. This will be in the form of a "cookie" file, which will enable Pacific Payments to tailor the Sites to match your interests and preferences. The "cookie" file is used to store the IP address of your machine and will not contain any data personal to you. Your internet browser may allow you to erase the "cookie" file, block all "cookies" or receive a warning before a "cookie" is stored. Please refer to your browser instructions. The "cookie" file will be deleted 30 days after the date on which you last access the Sites. In addition to this Pacific Payments uses Google Analytics, a we analytics service provided by Google, Inc ("Google"). Google Analytics uses cookies, to help analyse how visitors use the Sites. The information generated by the cookie about the use of the Sites (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Sites, compiling reports on the websites activity for Pacific Payments and providing other services relating to websites activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your Web browser, however please note that if you do this you may not be able to make full use of the Sites. By using these websites, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Pacific Payments regard the databases of Sites visitors' information (which may include your Personal Information) as a valuable asset. Should Pacific Payments sell or transfer any of Pacific Payments's business assets this may include the sale or transfer of such databases of information to third parties. In using the Sites and accepting these terms of use you consent to such use of your Personal Information.
Pacific Payments has tested these websites thoroughly and are always keen to improve Pacific Payments accessibility tools. Pacific Payments would like to know if you have found these websites accessible or if you have had any problems. Please email help@subicom.com with any queries or comments or call +63 47 252 9978 To the maximum extent permitted by law, Pacific Payments disclaims all implied warranties with regard to the information, services and materials contained on these Sites. All such information, services and materials are provided "as is" and "as available" without warranty of any kind.
Pacific Payments may suspend access to the websites, due to maintenance works, net security reasons or force majeure with no obligation to reimburse or compensate you for the period in which access was suspended. Access to the Sites is strictly controlled by Pacific Payments and Pacific Payments reserves the right to change, modify, substitute or suspend or remove without notice any information or service from time to time. You may download one copy of the content of the Sites for your own personal use but you may not in so doing remove any trademark, copyright or other proprietary notice. You may not otherwise copy, modify, reproduce, sell, lease, market or distribute the content placed on the Sites without the prior written consent of Pacific Payments. You may only use these websites to make legitimate enquiries or bookings for yourself or another person for whom you are legally authorised to act.
You shall not:
post, transmit or disseminate any information on or via this websites which is or may be harmful, obscene, defamatory or otherwise illegal, or may cause an infringement of the rights of any other;
make any other unauthorised, false or fraudulent booking;
use any software, routine or device to interfere or attempt to interfere electronically or manually with the operation or functionality of these websites including, but not limited to, uploading or making available files containing corrupt data or viruses via whatever means;
deface, alter or interfere with the appearance and layout of these websites or the underlying software code;
take any action that imposes an unreasonable or disproportionately large load on these websites or related infrastructure;
Without prejudice to any of Pacific Payments's other rights, Pacific Payments reserves the right to deny access to these websites and/or cancel bookings wherever and whenever Pacific Payments believes (at Pacific Payments absolute discretion) that you are in breach of any of the Pacific Payments Terms.
Pacific Payments may provide hyperlinks or pointers to other websites maintained by third parties which Pacific Payments think may be of interest to visitors of the Sites. Such other websites are not under the control of Pacific Payments or maintained by Pacific Payments and Pacific Payments is not responsible for the content of such websites. Pacific Payments provides these links for your convenience only but does not monitor or endorse the material on them. Pacific Payments cannot accept any liability whatsoever and howsoever arising in relation to any such other websites (including, by way of example, any inability to access or delay in accessing any such other websites) or in relation to any material or information appearing on them or which you may otherwise come across after leaving the Sites by way of a hypertext link or any other means or for any services or facilities of any description which you may book through or via any such websites. It is always wise for you to run an anti-virus programme on all content and materials downloaded from the Internet in general and the Sites in particular.